ABC Translations is a leading certified translations provider. We receive clients from all over, including referrals from individuals, lawyers, courts, and governmental agencies. We have supported thousands of people in their efforts to pursue their education, become citizens, get married, purchase property – all the “real” and substantial moves one can make in one’s life. Our Division of Certified Translation Services is very active and very well-organized. Your certified translations will be handled with total privacy and confidentiality, and we will send you your certified documents fast.
Our Vision: Higher Quality for the Translation Industry
ABC is very aware of the fact that our clients place us in a position of trust. Unlike many other services, the quality of language services is hard to verify without hiring an impartial quality assurance company to inspect your multilingual products.
A Busy Division of ABC
Our Quality Assurance division is very active and a popular third-party verification service with Fortune 500 Companies. Eighteen percent (18%) of our business comes from companies that suspect that their previous translation vendor(s) or internal staff produced faulty, incomplete, or otherwise poor translations. Unfortunately, they do not realize there are problems until there are complaints from foreign language readers, or sales fall flat.
Quality Assurance in the Translation Industry
Finding a viable, quality-delivering globalization partner requires an understanding of the industry. The following points are worth noting:
The “democratization” of the Internet has given global access to poorly funded “mom ‘n pop” operations that prove too unstable to provide ongoing customer commitment.
Only 1 in 5 companies survive baseline Quality Assurance Verification procedures. In our experience, the most common errors include omissions, gross abuse of Anglicisms, and the inconsistent use of terminology.
Several companies, well represented on the Internet, outsource or farm out their projects to low-cost employees in the Middle East or Brazil while indicating in their promotional materials that they only use in-country native speakers on all projects.
The ABC Translations Guarantee
We adhere to quality verification procedures that are unusually stringent. Every project is inspected and certified for delivery by a Quality Assurance Agent who delivers an anonymous report to the Senior Project Manager assigned to your project. Corrections are made on-the-fly, and projects are always delivered on time and within budget. We guarantee your translations and localized products will be free from error or omissions for 5 years from the date of delivery.