How Your Documents Stay Private and Secure
Who can see the documents I upload?
Far fewer people than you might fear. Access follows a least-privilege rule, so only the translator assigned to your project can open your documents, inside a secured workspace, and that access ends the moment the work is done. Administrative staff do not see document content, and everyone working on the platform is bound by confidentiality terms.
How are my files protected when I send them?
Your files are encrypted with AES-256 both while they travel to us and while we hold them. Uploads move over an encrypted connection, and documents are stored on secured infrastructure rather than left sitting in an inbox. You can read the full technical detail in our Security framework.
How long do you keep my documents?
Only as long as the document type and the law require. When that period ends, electronic files are securely wiped and any physical copies are destroyed by a certified partner, and you can request a certificate of destruction. The exact retention periods are listed in our Security framework.
Do you sell or share my data?
No. We never sell or rent your personal information. Your data is shared only with vetted service providers who need it to do a specific job, only under confidentiality terms, and it is disclosed to authorities solely when the law actually requires it.
How are medical, legal, and financial documents handled?
The sensitive ones get extra care. Healthcare records are processed in HIPAA-compliant environments by HIPAA-certified translators, legal documents are handled under attorney-client-privilege protocols, and especially sensitive data is given enhanced encryption and a mandatory second review.
Questions?
Have a confidentiality question specific to your documents? Reach out through our contact channels before you order, and see our Privacy policy and Security framework for the full picture.
I purchased a translation on Friday and expected a 24-hour turnaround but also ordered a notary not knowing it wasn't part of the estimated time. Unsurprisingly I needed it immediately. I emailed support and within a few hours, it was completely signed and notarized! Hats off to y'all!
Amazing service! My translation was done in 2 hours. All done on time, the right way, and the price was very good! Highly recommend.
I reached out to them last Friday for an emergency translation. They got back within the hour. ETA was 24 hours. Since it was a Friday, I expected Monday, but it was completed on Saturday. Accurate and on time, great job!
Phenomenal customer service. Fast responses and accurate translations. Very satisfied!
ABC Translations completed my request wonderfully. 24-hour turnaround even on a weekend. Impeccable quality. Notified me of a fee change before charging, outstanding!
Truly amazing experience. Easy process and great communication. Hard copies arrived on time. Would give a thousand stars!
Fantastic experience starting with the price. Very easy submission process. Fast, helpful replies. Will return for future translations.
From quote to delivery, everything was professional and timely. Quality is commendable. I appreciate the space for translator notes. Very satisfied!
Join 255,000+ happy customers
ABC Translations and its family of companies are proud to have delivered reliable, affordable, best-in-class translation and localization services to individuals, and global corporations and institutions for more than 25 years.
Submitted a 43 page doc, it was translated twice as fast as our previous vendor, and in-house loved it. Thanks ABC for amazing customer service and fast delivery of top notch translations.
I have used ABC Translations at two different occasions now and both translations has been perfect! I would truly recommend the company. Their customer service is nice and professional and the translation is accurate, well written with a very quick turnaround. Highly recommend!
Super happy with the experience. Smooth and efficient. I plan to use them again.
Easy to work with. Real human communication. Accurate translations, even for technical terms. Always on time or early. Incredibly convenient.
Used them many times for education/work docs. Great translation quality and speed. Appreciate the revision option even though I haven't needed it.
Great experience. They were responsive and helpful. They guided me, didn't oversell services, and even saved me money. Timely delivery despite a holiday. Highly recommend!
Highly recommend using this service. Outstanding translation job and fast turnaround. Excellent and professional.
Top of my list for fast, professional services. Best online interface I've used. Appreciate their speed and effectiveness. Highly recommend.
Join 255,000+ happy customers
ABC Translations and its family of companies are proud to have delivered reliable, affordable, best-in-class translation and localization services to individuals, and global corporations and institutions for more than 25 years.
Top of my list for fast, professional services. Best online interface I've used. Appreciate their speed and effectiveness. Highly recommend.
From quote to delivery, everything was professional and timely. Quality is commendable. I appreciate the space for translator notes. Very satisfied!
Used them many times for education/work docs. Great translation quality and speed. Appreciate the revision option even though I haven't needed it.
ABC Translations completed my request wonderfully. 24-hour turnaround even on a weekend. Impeccable quality. Notified me of a fee change before charging, outstanding!
Amazing service! My translation was done in 2 hours. All done on time, the right way, and the price was very good! Highly recommend.
Great experience. They were responsive and helpful. They guided me, didn't oversell services, and even saved me money. Timely delivery despite a holiday. Highly recommend!
Submitted a 43 page doc, it was translated twice as fast as our previous vendor, and in-house loved it. Thanks ABC for amazing customer service and fast delivery of top notch translations.
I reached out to them last Friday for an emergency translation. They got back within the hour. ETA was 24 hours. Since it was a Friday, I expected Monday, but it was completed on Saturday. Accurate and on time, great job!
I have used ABC Translations at two different occasions now and both translations has been perfect! I would truly recommend the company. Their customer service is nice and professional and the translation is accurate, well written with a very quick turnaround. Highly recommend!
I purchased a translation on Friday and expected a 24-hour turnaround but also ordered a notary not knowing it wasn't part of the estimated time. Unsurprisingly I needed it immediately. I emailed support and within a few hours, it was completely signed and notarized! Hats off to y'all!
Easy to work with. Real human communication. Accurate translations, even for technical terms. Always on time or early. Incredibly convenient.
Fantastic experience starting with the price. Very easy submission process. Fast, helpful replies. Will return for future translations.
Truly amazing experience. Easy process and great communication. Hard copies arrived on time. Would give a thousand stars!
Highly recommend using this service. Outstanding translation job and fast turnaround. Excellent and professional.
Super happy with the experience. Smooth and efficient. I plan to use them again.
Phenomenal customer service. Fast responses and accurate translations. Very satisfied!
