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Legal terms, in plain language

Legal and policy pages come with their own vocabulary. Use this page as a quick reference whenever a term trips you up, from arbitration and liability to refunds, cookies, and data controllers. Each entry links to the policy where you can read the full detail. Looking for data security terms? See the Security glossary.

Acceptable Use

The rules for how you may use the ABC Translations platform. Use must be lawful and appropriate, and it cannot be used for things like advertising, spam, or harassment. See the Terms.

Account Security

Your responsibility to keep your password and account details private. You are accountable for activity that happens under your login. See the Terms.

Account Termination

When ABC Translations suspends or closes an account in line with the Terms. See the Terms.

Amendment

A change to the Terms. ABC may update them, and the version posted on the site is the one that applies. See the Terms.

Arbitration

A way to settle a dispute outside court, decided by a neutral arbitrator under JAMS rules rather than a judge or jury. See the Terms.

Cancellation

Ending an order before or during the work. If nothing has started you receive a full refund, and once work is underway the refund is prorated by how much was completed. See Refunds.

Chargeback

A payment dispute you raise with your bank or card provider. Opening one can pause ABC review of a refund until the dispute is resolved. See Refunds.

Confidentiality

The duty to keep your information and documents private. ABC and its team are bound to protect what you share. See the Terms.

Consent

Your agreement to be bound by the Terms when you use the platform. See the Terms.

Cookies

Small pieces of non-personal data a site stores in your browser. You can limit or turn them off in your browser settings. See Privacy.

Data Controller

The party that decides why and how personal data is used. For its own services, ABC Translations acts as the controller. See Privacy.

Data Deletion

Securely removing or anonymizing personal data once it is no longer needed, or when you ask for it. See Privacy.

Data Processor

A party that handles personal data on the controller behalf, under confidentiality and security duties. See Privacy.

Data Retention

How long personal information is kept. ABC keeps it only as long as needed for the stated purpose or to meet a legal requirement. See Privacy.

Disclaimer of Warranties

A statement that the platform is provided as-is, without guarantees beyond those the Terms specifically give. See the Terms.

Dispute Resolution

How disagreements are handled. ABC resolves disputes through binding arbitration rather than court litigation. See the Legal Center.

Force Majeure

Serious events outside anyone control, such as a natural disaster, that can excuse a delay in meeting obligations. See the Terms.

Governing Law

The law that applies to the agreement. The ABC Translations Terms are governed by the law of California. See the Terms.

Guaranteed Acceptance

ABC promise that a certified translation will be accepted by the receiving body. If it is rejected, you are offered a correction or a full refund. See Refunds.

Indemnification

Your agreement to cover ABC Translations for certain third-party claims or losses that arise from how you use the service. See the Terms.

Intellectual Property

Ownership of content and marks. ABC owns its platform and trademarks, and the Terms set out the rights in the work. See the Terms.

Jury Trial Waiver

Both sides give up the right to a jury trial, because disputes are settled by an arbitrator instead. See the Terms.

Legal Center

The hub that gathers ABC Translations policies, the Terms, Refunds, Privacy, and Security, written in plain language. Visit the Legal Center.

Limitation of Liability

A cap on how much ABC can be held financially responsible for, and an exclusion of certain indirect damages. The Terms set the exact figure, the fees you recently paid or 100 dollars. See the Terms.

Money-Back Guarantee

ABC 30-day money-back guarantee. If a certified translation is rejected, contains an error, or cannot be downloaded, you can request a full refund. See Refunds.

Payment

How and when fees are paid for work on the platform, as set out in the Terms. See the Terms.

Personal Data

Information that identifies you, such as your name, email, phone number, or company. See Privacy.

Prorated Refund

A partial refund based on how much of the work was finished. If no work had started, the refund is full. See Refunds.

Refund Policy

The rules that govern refunds, including the 30-day money-back guarantee and how cancellations are handled. See Refunds.

Severability

If one part of the Terms is found invalid, the rest still applies. See the Terms.

Terms of Service

The master agreement that covers using the ABC Translations platform: orders, payment, and your obligations. See the Terms.

Third-Party Service

Outside services or links you may reach through the platform. ABC is not responsible for third-party content. See the Terms.